Shipping & Returns

SHIPPING 

AUSTRALIA
Free shipping : orders over $120 AUD
Standard (2-5 days) : $8 AUD orders under $120 

NEW ZEALAND
Free shipping : orders over $120 AUD
Standard (3-7 days) : $15 AUD orders under $120

EU
Free shipping : orders over $200 AUD
Standard (6-27 days) : $25 AUD orders under $200

WORLDWIDE (NON-EU)
Free shipping : orders over $200 AUD
Standard (6-27 days) : $25 AUD orders under $200 

Once processed you will receive a confirmation email with your tracking information.

Orders placed from monday to friday are processed and shipped within
1-3 business days. One day may be added if there is a national holiday.
Orders placed during the weekend will be processed the following monday
(excluding holidays). 

Please kindly note, the recipient is responsible for any associated duties and taxes.

 

RETURNS

For hygienic reason, every undies are final sale and there are no exceptions. We do not accept returns or exchanges on any final sale items.

sale and promotion items are not eligible for return or exchange. however if you received a faulty item, please contact us via contact@shopnonprivate.com within 7days of receiving your goods.